Products/How Rankings Work

Rankings You Can Trust

Every ranking on HastenWeb comes from one place: you. The people who actually buy, use, and live with these products every day.

There is no advertising on this platform. No brand has ever paid us a single dollar to appear higher — or to make a competitor appear lower. That’s not a policy we might change someday. It’s the reason this platform exists.

When you leave a review, file a complaint, or log a product in your vault, that data feeds directly into how products are ranked. We look at what real owners say about quality, how often things go wrong, how well companies fix problems when they do, and whether a product is actually worth what you paid for it.

Brands can respond to complaints and engage with their customers here — we think that’s healthy. But they cannot touch the rankings. They can’t pay to boost their score. They can’t suppress a bad review. They don’t even see the formula.

We weight recent experiences more heavily, because a product that was great two years ago but falls apart today shouldn’t coast on old reviews. And we require a minimum number of data points before a product gets ranked at all — so a single glowing review from a brand’s employee can’t game the system.

The exact math behind the scores is something we keep to ourselves — not to be secretive, but to prevent manipulation. If everyone knew exactly how the sausage was made, it would be trivial to game. What we can tell you is what goes into it:

What owners are saying

Review ratings from verified owners, weighted so recent experiences matter most.

What's going wrong

The rate of complaints relative to how many people own the product, adjusted for how serious the issues are.

How brands respond

Whether the company actually fixes problems — and how quickly they do it.

How long it lasts

Durability ratings from people who've owned the product long enough to know.

Whether it's worth the money

Quality relative to price within the same category. A great product at a fair price beats an okay product at a premium.

“If a ranking can be bought, it’s not a ranking — it’s an ad. Ours can’t be bought.”

Have questions about how this works? Think something looks off? We’d rather hear about it than have you wonder. Reach out anytime.